Shipping policy

7. Delivery and Acceptance

7.1 Unless it is agreed otherwise delivery shall be to the Customer’s address as specified in the Agreement. 7.2 The Company shall not be liable for any shortfalls in delivery or variation from Product specification on delivery unless a claim in writing is made by the Customer within 48 hours of delivery.
7.3 In circumstances where the Company has attempted to physically deliver Products to the Customer and the Customer is unable or unwilling to accept such delivery, the Customer will be charged for the cost of the failed delivery in addition to any and all subsequent attempts. If the Customer is unable to accept delivery, a new date shall be set by mutual agreement of the parties. If the Customer is unwilling to accept delivery, the parties shall seek to vary the Agreement as appropriate by mutual agreement or the

Customer shall seek to terminate the Agreement in accordance with Clause 18 of these Terms and Conditions.
7.4 Where the necessity for such has been agreed in advance and not otherwise the Customer shall sign the Company’s Acceptance Certificate stating on signature any defects or exclusions.

7.5 Acceptance of a delivery requiring an Acceptance Certificate is deemed to occur on the signing of the Certificate on the date of delivery, which date shall be recorded on the Certificate.

7.6 The Company shall on the signing of the Acceptance Certificate be entitled to invoice the Customer.
7.7 If, as a result of defects or exclusions in a delivery of Products or the provision of Services, the Customer does not sign a required Acceptance Certificate, further work may be agreed between the parties to remedy such defects. The Company shall use all reasonable endeavours to undertake such work without delay.

7.8 If, as a result of defects or exclusions in a delivery of Products or the provision of Services, the Customer does not sign a required Acceptance Certificate and subsequently uses the Hardware or Software or the results of Services provided without prior Agreement as to any remedial work on the part of the Company then the Customer is deemed to have accepted the same.